Privacy Policy


This is the Privacy Policy for The Fresh Produce Consortium (U.K), (“FPC”, “We”, “our”, “us”). This Policy explains how and why we collect and use personal information across all our websites (our sites), and what we do to ensure it is kept private and secure.

This Policy sets out the following:












We are THE FRESH PRODUCE CONSORTIUM (U.K) Limited, a company limited by guarantee registered in England and Wales (registration no. 2721319). Our registered address is at Minerva House, Minerva Business Park, Lynch Wood, Peterborough, Cambridgeshire, PE2 6FT.

For the purposes of data protection law, we will be a controller of the personal information we hold about you. This means we make decisions about how and why your information is used and have a legal duty to make sure that your rights are protected.

If you have any questions about our Privacy Policy, please contact us by writing to us at our registered address given above, emailing us at or telephoning us on 01733 237117.


In order to function as a consortium, we need to use personal information about our website users, members and the employees of actual and prospective FPC members. One of the main advantages of joining the FPC is its ability to connect members to one another so that they can share knowledge and gain insight. This would not be possible without using and sharing personal information.

The personal information we collect may include your name, e-mail address, telephone number, internet protocol (IP) address, images and videos. If you provide us with a business card containing other personal information, we may also retain it. If you subscribe to the FPC Fresh Talk Daily newsletter located at, you will be asked to give your e-mail address, which will be stored on However, we will be able to access this through our third-party consultant.

How we use your information

We will only use your information with your consent, or because we need to do so in order to:

  • enter into, or perform, a contract with you e.g., for your membership of FPC;
  • comply with a legal duty;
  • for our own (or a third party’s) lawful interests, provided your rights don’t override these; or
  • to protect your vital interests.

In any event, your information will only be used for the purpose(s) we collected it for (or otherwise for a closely related purpose, such as record keeping).

If you subscribe to our Fresh Talk Daily newsletter or any other newsletter written or curated by us, we will not use your e-mail address for any other purpose apart from delivering the newsletter to your inbox.

Our legitimate interests include assisting FPC members to network with one another, gathering industry insight and contacts, and facilitating profitable commercial relationships.

Our legitimate interests also include using images and recordings to promote the activities and events of FPC on websites, newsletters and marketing materials.

Sharing information

We will never sell or trade your personal information. Once you are an FPC member your company details will appear on our website in the ‘members directory listing’ using the company information submitted by you at time of your application being made. If you wish to amend this or be removed from the members directory list, please email

We may disclose personal information to members of FPC’s technical or regulatory groups where appropriate e.g. where a government department or agency seeks input from the industry when developing policy. This may include sharing your information with an organisation which is not a member of FPC. We may also disclose your personal information in response to an inquiry from another FPC member e.g. where one member would like to make contact with another that trades in similar products, in order to establish a mutually beneficial commercial relationship. This ability to network represents a key benefit of becoming a member of the FPC. If we do disclose personal information about you, we will do so in a way which is proportionate, respects your privacy to the greatest possible extent and is compliant with GDPR and privacy laws which are in place at the time.

We also will share the personal information of those individuals who attend our events with the relevant venues and suppliers at the event, but only the information which is absolutely necessary in order to confirm their attendance and cater for any dietary requirements they might have. All the suppliers we use will only be allowed to use the information for a specific purpose and there will be a written agreement which makes sure that it is legally protected.

Prior to each meeting or event, we will circulate a list containing the names and organisations of all delegates who have indicated that they will attend, but no contact details or other personal information will be included.

We may share your personal information with our subcontractors as part of the work they do for us. However, they will be contractually bound to keep it confidential.

Special category data

What constitutes special category data is defined by UK GDPR and includes but is not limited to information about a person’s health, religious or philosophical beliefs. For the purposes of this policy the same definition will apply. We do not normally collect or process special category data about our members, their employees, our newsletter subscribers, attendees of our events or any other visitors to our sites due to its sensitive nature. We will only do so where we have a legal basis for doing so in accordance with UK GDPR, such as where you have given clear consent for us to do so. In the unlikely event that we do collect and/or process your special category data, we will ensure that this information is kept private and secure and we will at all times comply with the regulations surrounding the collection and processing of such data contained within UK GDPR.


We don’t collect or process personal information about visitors to any of our websites unless they choose to provide information (such as when contacting us).


Our sites use cookies, which are tiny files that are downloaded to your computer, to improve your visitor experience. Our cookie policy describes what information the cookies we use gather, how we use them and why we sometimes need to store these cookies. Our cookie policy states how you can prevent these cookies from being stored, however this may downgrade or otherwise negatively affect certain elements of our sites’ functionality.

You can find out more by reading our our cookie policy here.

Hyperlinks to other sites

Our websites may contain hyperlinks to third-parties’ websites. We are not responsible for the content or functionality of any of their websites. If an external website requests personal information from you, the information you provide to them will not be covered by this Policy. We suggest you read the privacy policy of the relevant website before giving them any personal information.


If your organisation becomes a member of the FPC, we may contact you by email, telephone or post with information about upcoming events or news about other FPC activities which we think may interest you. All our members may entirely opt-out of receiving this contact or limit the methods we may use to contact you with such information by informing us of your preferences using the details given in section 1 above.

Email marketing

For members:

We will only contact the email address which was provided when your organisation signed up to become a member (or as otherwise updated) with email marketing communications if your organisation:

  • has not opted-out of receiving these communications; or
  • has asked to receive marketing; or
  • has enquired about a particular service and whilst doing so consented to us sending it marketing information about this or other related services.

For individuals and non-members:

We will only contact you personally with email marketing communications if:

  • you have not opted-out of receiving these communications;
  • we have your contact details because you have previously entered into a contract with us or negotiated with us with a view to entering into a contract with us;
  • or if you have asked to receive marketing or enquired about a particular service and whilst doing so consented to us sending you marketing information about this or other related services.
Changing your preferences or unsubscribing

You can change how you hear from us or unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link on any of our emails, or by contacting us using the details given in section 1 above. You can also contact us using these details if you wish to complain about a marketing communication that you have received in error.


We employ a variety of physical and technical measures to keep your personal information safe and to prevent unauthorised access to, use or disclosure of it. Electronic data and databases are stored on secure computer systems and we control who has access to them (using both physical and electronic means). We have a set of detailed data protection procedures which our staff are required to follow when handling personal information.

Where we have given you (or where you have chosen) login credentials which enable you to access certain parts of our website, you are responsible for keeping these credentials confidential. We ask you not to share these with anyone. We cannot absolutely guarantee the security of the internet, external networks, or your own device, accordingly any online communications (e.g. information provided by email or through our websites) are at your own risk.


We only store personal information for as long as it is required for the purpose(s) we collected it for (or for a related compatible purpose, such as keeping a record of our membership). We regularly review the data that we hold and delete the data which it is no longer necessary for us to retain. In certain situations you have the right to request that data about you be deleted (the right to be forgotten), please see section 9 for further details.

If you believe that any information we are holding about you is incorrect or incomplete, please contact us using the details set out in section 1.


We may disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if FPC or substantially all of its assets are acquired by a third party, in which case personal data held by it about its members and employees will be one of the transferred assets; or
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of FPC, our members or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Except as set out below, we normally only store personal information within the European Economic Area (EEA). If one of our subcontractors (such as a payment processor) needs to transfer it outside of the EEA then we will take steps to make sure adequate levels of privacy protection, in line with UK data protection law, are in place. These safeguards will usually be contractual and/or the result of a European Union decision which allows the transfer (for example, a US organisation which is certified under the EU-US Privacy Shield framework).

We use MailChimp, an e-mail management system based in the USA, to manage and send email communications. This may mean your information has been transferred to the USA. However, MailChimp is certified under the EU-US Privacy Shield Scheme, and your information therefore remains protected.

As mentioned above in section 2, we use to manage subscribers to the Fresh Talk Daily newsletter. is a Swiss company, and Switzerland has been certified as a safe country for data transfers – so your personal information remains protected.


We want you to remain in control of your personal information. Part of this is making sure you understand your legal rights, which are as follows:

(a) where your personal information is processed on the basis of consent, the right to withdraw that consent;

(b) the right to confirmation as to whether or not we are holding any of your personal information and, if we are, to obtain a copy of it;

(c) the right to have certain information provided to you in a portable electronic format (where technically feasible);

(d) the right to have inaccurate information rectified;

(e) the right to object to your information being used for marketing or profiling, or on the basis of our or a third party’s legitimate interests;

(f) the right to restrict how your information is used; and

(g) the right to be forgotten, which allows you to have your information erased in certain circumstances (though this is not an absolute right and may not apply if we need to continue using it for a lawful reason).

If you would like further information about any of your rights or wish to exercise them, please contact us using the details given in section 1.

Please keep in mind that there are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so (for example, because the information no longer exists or there is an exception which applies to your request).

If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you should contact the UK Information Commissioner’s Office, which oversees data protection compliance in the UK. Details of how to do this can be found at


We may update this Policy at any time by amending this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we hold.

This policy was last updated April 2023